Life Time Warranty Policy

Warranty Policy

Lifetime Warranty Policy

At Voya Dental, we stand behind the quality and craftsmanship of our products. That’s why we offer a Lifetime Warranty on your Voya Dental Pod.

What is Covered:

• Defects in Materials and Workmanship: If your Voya Dental Pod has any defects due to materials or workmanship, we will repair or replace it free of charge.
• Functionality Issues: If the device stops working under normal use, we will either repair it or provide a replacement.

What is Not Covered:

• Accidental Damage: Any damage resulting from accidents, misuse, improper care, or unauthorized modifications.
• Normal Wear and Tear: Cosmetic damages, such as scratches or discoloration, that do not affect the product's functionality.
• Unauthorized Repairs: Repairs performed by anyone other than Voya Dental or its authorized service partners.

How to Claim Your Warranty:

1. Contact Us: Reach out to our customer support team at [voyadental@gmail.com.com] with your order details and a description of the issue.
2. Evaluation: Our team will assess the issue and guide you through the next steps.
3. Repair or Replacement: Once the issue is confirmed as a warranty-covered defect, we will repair or replace your device at no cost to you.

Limitations:

• The lifetime warranty applies only to the original purchaser and is non-transferable.
• Proof of purchase may be required to process warranty claims.

Your satisfaction is our top priority. We’re confident that the Voya Dental Pod will serve you for years to come. However, if anything goes wrong, we’ve got you covered—guaranteed for life.

Shipping Costs:

VOYA will cover shipping costs for approved warranty claims. However, if the claim is found to be outside the scope of the warranty, the customer will be responsible for return shipping costs.